Cookie & Tracking Policy

This Cookie Policy explains how Clonex Esports ("we," "our," or "us") uses cookies, local storage, and similar technologies on our website and tournament application. We believe in complete transparency and minimal tracking focused strictly on platform performance and tournament security.

Cookies are small text files placed on your device by websites that you visit. In mobile applications, local storage, cache, and device tokens serve a similar purpose to store session data, keep you signed in securely, and record app preferences.

We use cookies and storage technologies strictly for functional and security purposes:

• Essential Session Cookies: To keep you authenticated and verify your active tournament room access without having to re-login repeatedly.
• Security & Anti-Fraud Storage: To identify suspicious multi-device activity, prevent unauthorized access to user wallet balances, and ensure fair play.
• Preferences: To remember your language and notification preferences (such as match starting alerts).
• Performance Telemetry: Anonymized crash reporting and page load timings to improve app reliability and match matchmaking speed.

We do not use intrusive third-party advertising cookies. Third-party cookies or session storage may only be initiated by secure payment processors (e.g., payment gateways for bKash, Nagad, or Rocket) when you initiate a wallet transaction.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when a cookie is placed. In the Clonex Esports mobile application, you can clear app cache at any time via your device's Application Settings menu.

For questions or feedback regarding our cookie and tracking practices: